Where does the Zorah Biocosmetic brand come from?
Our brand is proudly founded and based in Montreal, Canada.
Where are Zorah products made?
Zorah biocosmetics are made in Montreal, Canada, but our ingredients are fairly sourced from Morocco. Find out more
Why choose Zorah?
Zorah is a fair trade biocosmetic brand committed to helping the planet. We offer local organic cosmetic products suitable for all skin types. Find out more
Who founded Zorah Biocosmetics?
The history of Zorah Biocosmétiques is above all a story of solidarity between Mélissa Harvey, a young Quebec intern, and a cooperative of Berber women farming and exporting argan oil. Find out more
What is the return policy?
We love the products we make, and we think you will too. If, after trying them, you find that you’re unhappy for any reason, please contact us.
Does Zorah ship to international destinations?
Yes, Zorah ships to international destinations. Free standard shipping applies to orders with a total of $125 and above. The $125 threshold is on final total in checkout, less discounts, taxes and shipping.
Shipping & Delivery
When an order is shipped via Canada Post, please note that you will not receive a tracking number. If you expect to be absent during delivery during a period of freezing or intense heat, it is recommended to have the package delivered to the Canada post office closest to your residence.
Most Zorah Biocosmétiques deliveries are carried out using Purolator's service. Upon shipment, you will receive a tracking number. If you anticipate being absent during delivery, you can choose the "Parcel Intercept" option on Purolator's website to redirect the delivery to the Purolator location closest to your residence. This is recommended during a period of freezing or intense heat.
Once you receive your shipment and should your order freeze outside of your residence, please contact Zorah Biocosmétiques customer service to arrange a return. We will replace your products according to our 100% satisfaction guarantee at no additional cost.
Does Zorah offer Free shipping within Canada?
Yes, for the following provinces, Quebec, Ontario and New Brunswick, free standard shipping applies to orders of $75 and above. For all other Canadian provinces, free standard shipping applies to orders of $125 and above. Both $75 and $125 minimums are on final checkout, less discounts, taxes and shipping.
Does Zorah offer Free shipping within USA?
Yes, free standard shipping applies to orders with a total of $125 and above. The $125 threshold is on final total in checkout, less discounts, taxes and shipping.
Why choose Argan Oil?
Pure and organic argan oil is a treasure with a thousand virtues for your skin. Rich in omega 3, 6 and 9, it is a real natural anti-aging agent. It deeply nourishes and repairs the skin. Find out more
How do I know if a product is right for me?
Try shopping by needs to find the right set of products for you.
How do I know which product to choose for my skin type?
We've labeled and grouped products by skin type with a color code to help you make the right choice. Visit our Skin Type page to select the option that best corresponds to you.
Purple is for All Skin Types, Blue is for Combination to Oily Skin, Pink is for Normal Skin, and Yellow is for Normal to Dry Skin.
How do I ensure the shelf life of my products?
It is best to store our products in their original containers and a cool, dry place out of direct sunlight to preserve the quality and potency of the oil.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at email@example.com