Shipping & Delivery
Canada Post: If you expect to be absent during delivery during a period of freezing or intense heat, it is recommended to have the package delivered to the Canada post office closest to your residence.
Purolator: Most Zorah Biocosmétiques deliveries are carried out using Purolator's service. Upon shipment, you will receive a tracking number. If you anticipate being absent during delivery, you can choose the "Parcel Intercept" option on Purolator's website to redirect the delivery to the Purolator location closest to your residence. This is recommended during a period of freezing or intense heat.
Frozen Product: Once you receive your shipment and should your order freeze outside of your residence, please contact Zorah Biocosmétiques customer service to arrange a return. We will replace your products according to our 100% satisfaction guarantee at no additional cost.
Does Zorah offer free shipping within Canada?
Yes, for the following provinces, Quebec, Ontario and New Brunswick, free standard shipping applies to orders of $75 and above. For all other Canadian provinces, free standard shipping applies to orders of $125 and above. Both $75 and $125 minimums are on final checkout, less discounts, taxes and shipping.
Does Zorah offer free shipping within USA?
Yes, free standard shipping applies to orders with a total of $125 and above. The $125 threshold is on final total in checkout, less discounts, taxes and shipping.